Return and Refund Policy

Thank you for shopping at Waterfall Sale! We want you to be satisfied with your purchase, and if you are not, we’re here to assist you.

Returns
You have 30 calendar days from the date of delivery to request a return. To qualify, the item must be unused, in the same condition you received it, and in the original packaging.

Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be issued to your original method of payment within a few business days.

Non-Returnable Items
Some products — such as personal care goods, perishable items, and clearance products — may not be eligible for return unless they arrive defective or damaged.

Return Shipping
Customers are responsible for covering the cost of return shipping. Original shipping charges are non-refundable.

Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us at:
📧 support@waterfallsale.com
📞 +1 (555) 763-4411